Contact us
Have a question about your energy account? Our local team is here to help.
Connect with our Melbourne team – and speak to someone who understands your business.
Postal address
Blue NRG Pty Ltd,
PO Box 24390,
Melbourne, VIC 3001
General Enquiries: [email protected]
Sales: [email protected]
Credit & Collection: [email protected]
Complete the form and our team will get back to you as soon as possible.
Faults and power outages
If there’s a dangerous or life-threatening situation, call 000 immediately.
To report a fault or power outage, visit our faults and outages page to contact your electricity network.
Complaints and dispute resolution
We strive to provide excellent service – but if something’s gone wrong, we want to hear about it.
Visit our complaints page to report an issue or learn how we resolve disputes.
Opt out of marketing
Want to stop receiving promotional messages?
Let us know using any of the contact methods above, and we’ll add you to our Do Not Contact list. If you change your mind, you can opt back in at any time.
We’ll still send important updates about your account and energy supply.
