Emergencies and major incidents
If there is immediate risk to life or property call 000
Power outage information and contacts
If you’re are experiencing a power outage or loss of electricity supply please find the details of who to contact below.
The name and phone number of your network can be found in the the front page of your Blue NRG invoice.
Victoria
| Distributor name | Area of electricity supply | Phone number | Website |
|---|---|---|---|
| Jemena Electricity | Northern and south-western suburbs of Melbourne | 131 626 | www.jemena.com.au |
| United Energy | South East Melbourne and the Mornington peninsula | 132 099 | www.ue.com.au |
| Citipower | City and inner suburbs of Melbourne | 131 280 | www.powercor.com.au |
| Powercor | Western suburbs of Melbourne and western Victoria | 132 412 | www.powercor.com.au |
| Ausnet | Outer northern and eastern suburbs of Melbourne and eastern Victoria | 131 799 | www.ausnetservices.com.au |
NSW
| Distributor Name | Area of electricity supply | Phone number | Website |
|---|---|---|---|
| Endeavour Energy | Sydney’s Greater West, the Southern Highlands and the Illawarra | 131 003 | www.endeavourenergy.com.au |
| Ausgrid | Sydney, Central Coast and Hunter regions of New South Wales | 131 388 | www.ausgrid.com.au |
| Essential Energy | Most of regional and rural New South Wales | 132 080 | www.essentialenergy.com.au |
South Australia
| Distributor name | Area of electricity supply | Phone Number | Website |
|---|---|---|---|
| SA Power Networks | Metro Adelaide, rural and regional SA | 131 366 | www.sapowernetworks.com.au |
Queensland
| Distributor name | Area of electricity supply | Phone number | Website |
|---|---|---|---|
| Energex | South East QLD, including Brisbane, Gold Coast, Sunshine Coast, Ipswich, Redlands, Logan and Moreton Bay | 131 962 | https://www.energex.com.au/home |