Pay my bill
Pay your Blue NRG bill your way – and reach out if you need help.
How to pay your energy bill
Credit card
You can pay online with your credit card. We accept VISA, Mastercard and AMEX. Merchant fees apply.
Pay nowDirect debit
Set up direct debit in your account and streamline payments. Bonus: no merchant fees.
Set up direct debitPhone
Call us anytime to pay your bill using VISA, Mastercard or AMEX. Merchant fees apply.
1300 599 888Post your cheque along with your payment slip to: Blue NRG Pty Ltd. PO Box 24390 Melbourne, VIC 3001
Confused by your bill?
Visit our Bill Explainer for a simple breakdown of what everything means.
Bill explainerStruggling to pay? Let's talk.
If you're experiencing financial hardship, we're here to help. Please refer to our support policy below to see how we can assist you.
Read our hardship policySet up direct debit
Download the Direct Debit Request form and email it to our Customer Support Team at [email protected], or log in to My Account to set it up online.
Download direct debit formGot a question?
Visit our FAQs page to see some we’re often asked. Alternatively, feel free to call us on 1300 599 888.