Pay my bill

How to pay your energy bill

Credit card

You can pay online with your credit card. We accept VISA, Mastercard and AMEX. Merchant fees apply.

Pay now

Direct debit

Set up direct debit in your account and streamline payments. Bonus: no merchant fees.

Set up direct debit

Phone

Call us anytime to pay your bill using VISA, Mastercard or AMEX. Merchant fees apply.

1300 599 888

Mail

Post your cheque along with your payment slip to: Blue NRG Pty Ltd. PO Box 24390 Melbourne, VIC 3001

Confused by your bill?

Visit our Bill Explainer for a simple breakdown of what everything means.

Bill explainer

Struggling to pay? Let's talk.

If you're experiencing financial hardship, we're here to help. Please refer to our support policy below to see how we can assist you.

Read our hardship policy

Set up direct debit

Download the Direct Debit Request form and email it to our Customer Support Team at [email protected], or log in to My Account to set it up online.

Download direct debit form

Refer a friend, save $200

Refer a friend or add another business premise and save $200 on your electricity bill. Terms and Conditions apply.

More power to you

Review us on trustpilot

Praise daniel

Praise Daniel, Quick response, friendly answers. 👏🏻

Joon LEE, 13 September

Blue NRG have great customer service and cheaper prices.

We have two pharmacies both signed up with Blue NRG for many years. Yelda from Blue N...

Dom Stambe, 13 September

Great prices - friendly support

Great prices, local support and rep over the phone answered all my questions.

customer, 3 January

The accounts are always less than we…

The accounts are always less than we were previously paying, monthly and give us enou...

Vicki , 3 January

Bills received on time with no problems

Bills received on time with no problems

ProFinish Roof, 2 January

Price and communication has been wonderful so far. would recommend.

Price and communication has been wonderful so far. Would recommend.

customer, 4 December

The bill was correct

The bill was correct. Well done.

customer, 31 October

it was easy to transfer to Blue NRG

it was easy to transfer to Blue NRG

customerWENDY, 9 October

Good service ,good prizes .very happy

good service ,good prizes .Very happy

John, 7 October

Great price for electricity

Great price for electricity

customer, 6 October

Saved me 20% off my small business electricity bill.

Saved me 20% off my small business electricity bill.

Harry Brady, 2 October

after communication with Blue NRG rep

after communication with Blue NRG rep. - Daniel Sherlock, we have been able to negoti...

Tim, 1 October

Easy to deal with

Easy to deal with. Helpful in answering question

Oatlands Golf Club, 30 September

Business destruction with govt approval. all that counts presently in the…

All that counts presently in the present community situation is the price of electric...

Victim, 29 September

Great price

Good price and great service

customer, 4 September