Smarter Billing. Faster Service. Greater Control.

Still paying too much for business energy?

What Is a Smart Meter?

A Smart Meter is the new generation of electricity meters. Unlike basic meters, a Smart Meter can be read remotely. The digital device tracks electricity usage at short time intervals and sends this usage data daily to Blue NRG. Smart meters are designed to give you (and us) more detailed, accurate insights to help manage costs and improve efficiency.

What Does This Mean for You?

  • Accurate, Real-time Billing: No more estimated charges with monthly billing now an option.
  • Faster Service: Power can be connected and disconnected remotely, simplifying the process of moving business premises.
  • Better Data: View detailed energy usage and solar export information with 24/7 access via our online portal.
  • Outage Detection: Get power back fast with real-time fault monitoring technology, so you can get back to business.
  • Greater Flexibility: Use your data insights to explore more cost-effective plans or smarter energy solutions with your dedicated Relationship Manager.

Frequently asked questions

We’re here to make business energy smarter and simpler. If you have any questions about the Smart Meter upgrade, please reach out to our local customer support team on 1300 599 888.

Why is my electricity meter being upgraded?

Due to recent industry regulations, all new or replacement electricity meters must be Smart Meters in NSW, QLD, SA, ACT, and TAS (Smart Meters are already mandatory in VIC). We’re upgrading your meter to help you access more accurate billing, faster service and smarter energy management.

Is there a cost to upgrade to a Smart Meter?

There is no fee for the installation itself. However, depending on the type of smart meter required, there will be a daily charge ranging from $0.66 to $2.63 (including GST). The exact cost will be confirmed once the meter provider assesses your site.

What are the benefits of a smart meter?

Smart Meters provide real-time usage data, enable remote services like faster connections or disconnections, and give you accurate billing with no more estimates. You’ll also have access to detailed insights via our online portal to help manage and reduce your energy use.

Do I need to do anything to get my Smart Meter?

Yes, your consent is required before we can proceed. Once you approve, we’ll schedule the installation and take care of the rest with minimal disruption to your power supply.

How does a Smart Meter benefit my business?

It enables accurate billing (no estimates), supports remote services like faster connections, lets you track solar exports, and gives you the data to choose cheaper plans and manage peak usage.

Can I switch providers without losing smart functionality?

Of course – modern smart meters (SMETS2) are fully compatible across retailers, so you’ll keep all the benefits if you ever decide to change.

Ready to make the switch to smarter energy?

Say Yes to Smarter Energy

Confirm your free Smart Meter upgrade by filling in the quick consent form.

All fields are required unless stated “optional”.

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